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Spa Etiquette

SPA-Wellness Center reserved for hotel guests - always open, by appointment - no children allowed.

Privacy e Relax:

In order to provide all guests with a pleasant and calm environment it is kindly requested to keep the mobile phones off during the stay in the SPA center as treatments may be taking place at all times.

Advice and Care:

In case of pregnancy, allergies, high pressure, epilepsy, diabetes and problems with the breathing apparatus we advice you to consult your family doctor before booking any treatment.
Booking SPA treatments:
We suggest you to book your treatments in advance.

Cancellation:

In case of appointment cancellation we kindly ask you to give at least a five hours notice so to avoid incurring a penalty equal to 50% of the cost of the treatment booked. Failure to cancel will be charged the full cost of treatment.

Punctuality:

We suggest you arrive at the Spa 10 minutes before the set appointment. In case of delay the ending time will remain the same so to not penalize the next client. A shorter session might create less benefits.

Duration of treatments:

The duration of treatments can be extended in accordance with the operator and subject to availability, paying a price difference.

What to wear:

We suggest you to wear the bathrobe that you will find in the room. During the treatments we ask you to wear your bathing-suit.

How to implement your experience at the SPA:

During all treatments the therapist will be taking care of you helping you feel as comfortable as possible. Feel free to share all your concerns and doubts regarding music volume, hand pressure, room temperature etc.

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